How do you determine the rate?
We come to your home for a consultation. During the consultation we discuss what you specifically want done in each room. Based on your needs, we estimate how many labor hours we will need to care for your home.
We usually do a "first clean" to get the whole house clean, which is always more than the normal cleaning time. After the first clean and two more cleans, we have a good idea of how long your house will take.
How long have you been in business?
We have been caring for Portland homes and businesses since 1989.
Do I need to sign a contract?
We do not have contracts. We bill by the hours worked. Hours are “per person” hours, i.e. two persons for two hours equals four hours.
Is there a minimum?
Frequency is based on your needs. Our minimum is 4 hours per week. Most clients take 5-6 hours per week. (Check out examples under “So what does it cost?”
So what does it cost?
Many prospective clients ask us for a ballpark figure during our initial conversation. That’s difficult to do until we visit with you and your home to determine your individual needs and preferences. But we know you’re curious and so we’ve done our best to come up with some examples. Remember, each of these clients has gone through a thorough consultation and checklist. We look forward to doing the same for you!
A 1,000-square-foot condo where HH cleans every inch of the three bathrooms, the kitchen, and all the floors (including baseboards of course), and some of the detail dusting. The owner likes to do the rest herself and she’s as persnickety at cleaning as we are. [This is the 4-hour example] Monthly cost: $900.
A 2,000-square-foot condo with three levels, two adults, two cats, a dog, and lots of cooking in the kitchen. Oh yes—and visiting grandkids too. HH cleans the priority areas from top to bottom every week. When the client is traveling, we spend time with seasonal tasks since the rest of the home doesn’t require the same amount of time to clean and we keep it within her budget. Monthly cost: $1,250.
A 5000-square foot house with two kids, a dog, a cat, and a guinea pig. HH cleans the most used rooms and all floors every week. The less used rooms are cleaned twice a month. Monthly cost: $2,200.
An 8,500-square-foot house with a big family, two dogs and lots of nooks and crannies. HH goes once a week and concentrates of the most lived in rooms, including six bedrooms, eight toilets, five showers, and more hallways than you can count. Monthly cost: $3,750.
How do I pay?
Payment is processed with a credit or debit card, or an ACH transaction.
Are you bonded and insured?
Can I get references?
We are happy to provide you with a list of current clients to contact for references.